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1. When is a permit required?

A permit is required for any alteration or repair to a building, any new building, fence, swimming pool, sign (new or face change), detached building, siding, decks, and special events. A storm shelter also requires a building permit. Separate permits are necessary for plumbing, electrical, mechanical & gas piping if these particular trades are being done. These subcontractor permits can only be obtained by licensed contractors of that trade. If you have any questions regarding permits, please contact our office at 901-853-4830 x4.

2. How do I obtain a Permit Application Form & how long is the permit valid?

A Permit Application Form can be obtained from our office or you may print one from our website. Other documentation may be required for our office to issue a permit. A permit is valid for 6 months provided construction has begun and inspections have been started. If more than 6 months elapses between inspections, the permit becomes void.

3. What documents do I need to bring along to apply for a permit?

Depending on the work to be done, certain documentation is required. Most work that is done will require a copy of the Surveyor's Plot Plan. This document looks like a map of the property and should be in your closing papers. Please contact our office regarding what documentation will be needed to apply for a permit.

4. Why are inspections needed?

Inspections are required to make sure the work is being done properly. We make sure through our inspection process that the code is being followed and no unsatisfactory work, faulty materials or violations to the code are being made that could result in unsafe or hazardous conditions for you, your family, employees or the general public.

5. How do I schedule an inspection?

You can call our office at 901-853-4830 x4 to schedule an inspection.

6. If I have a technical question about my project, who should I contact?

Please contact the Building Department at 901-853-4830 x4.

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1. Where do I pay a ticket?

Please contact the Court Clerk at 901-853-4834, located at 3575 Highway 196 in Piperton, south on Highway 196, over the railroad tracks on the right side.
Online payment can also be made on the Traffic Citation Payment page.

2. How do I set up new services?

Please contact the City Administrative Office at 901-853-4830 x1, located at 3725 Hwy 196, Suite B in Piperton.

3. If I apply for services today when will they be turned on?

Services are typically connected by the end of the next business day.

4. How do I obtain a burn permit?

Please contact the Fire Department on the day you plan to burn. They can be reached at 901-853-2195, located at 3575 Highway 196 in Piperton.

5. Where do I obtain an employment application?

Applications for employment may be picked up at the City Administrative Office, located at 3725 Highway 196, Suite B.

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1. When is my court date?

If you received a citation, you will notice two court dates listed towards the bottom. The first court date is your opportunity to appear and contest your charge(s) with our prosecutor/judge. If you fail to pay your citation prior to court or fail to appear at that hearing, you will be found guilty by default for all charges. Your failure to appear will result in the second hearing date, at which time you may show cause why you should not be held in contempt.

2. Can I change my court date?

Yes, you may reschedule your court date one time only. However, you must make your request to the court before your initial court date.

3. What if I receive a ticket for No Proof of Insurance?

The State of Tennessee requires you to have Proof of Insurance in your car at all times. If you had insurance when the citation was issued but did not have it with you, you can bring in that proof to the Clerk’s Office. Optionally, you may fax in your proof of insurance to (901) 221-8525. Please include citation number when faxing. Proof must be presented to the clerk BEFORE your court date. The charge will then be dismissed.

If you did not have insurance at the time the citation was issued, the ticket fine is $50.00 plus court costs. If you go and purchase insurance after you were cited, you are still guilty and subject to the fine. Please reference the State website for more information regarding Financial Responsibility.

4. If I disagree with the Judge's ruling on my case, what can I do?

If you are dissatisfied with the Judge’s ruling on your case, you may Appeal to have a completely new trial at Circuit Court in Fayette County. This must be filed within 10 days after your court hearing. Please contact court clerk at (901) 853-4834 for further info.

Once the case is turned over to Circuit Court, City Court is no longer involved. However, if the City Court Judge’s decision is upheld, you will be required to pay the original fines/fees to the City Court just as you were instructed prior to your appeal.

5. I've recently been contacted by a collection agency. What do I do next?

Once matters have been turned over to collections, you must call Municipal Services Bureau at (800) 866-9436 or (800) 616-0166.

6. How can I find out why my driver's licenses are suspended?

You must call the Tennessee Department of Safety at (866) 903-7357. They can tell you why and who has your license suspended and what you have to do to get them corrected.

7. Where do I go to obtain/renew my Tennessee driver's license?

The local East Shelby Driver License Reinstatement Center is located at 3200 East Shelby Drive Memphis, TN 38118. Their telephone number is (901) 367-3639. Operating hours are Monday thru Friday 8:30 a.m. to 5:00 p.m.

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1. I lost my ticket, how do I find out my court date?

Please contact the Court Clerk at (901) 853-4834.

2. Where do I pay a ticket?

Please contact the Court Clerk at (901) 853-4834, located at 3575 Highway 196 in Piperton, south on Highway 196, over the railroad tracks on the right side.

3. Can I pay a traffic citation online?

Yes, you can pay a traffic citation online. For detailed information, contact the Court Clerk's Office at (901) 853-4834 regarding the payment of traffic citations. Otherwise, to make the payment, please visit the Traffic Citation Payment page.

4. How can I get a copy of an accident or arrest report?

Reports can be obtained from the Court Clerk, located at 3575 Highway 196 in Piperton. There is a charge for all copies of crash and arrest reports. Contact the Court Clerk at (901) 853-4834 for additional information.

5. What are the requirements to become a police officer?

Please review the Police Certification Requirements. 

6. Where do I obtain an employment application?

Applications for employment may be picked up at the City Administrative Office, located at 3725 Highway 196, Suite B.

7. What is legal window tint?

For passenger cars any window that has a visible light transmittance equal to or greater than thirty-five percent (35%). Please review Tennessee Code Annotated 55-9-107 for additional information.

8. What are the laws regarding child passenger seats?

Children under one (1) year of age, or any child, weighing twenty (20) pounds or less, must be secured in a child passenger restraint system in a rear facing position, meeting federal motor vehicle safety standards, in a rear seat, if available, or according to the child safety restraint system or vehicle manufacturer's instructions. (Note: If the child safety seat has a higher rear-facing weight rating, usually 30 or 35 pounds, it may be continued to be used in a rear-facing position so long as the child's weight permits. Check the manufacturer’s instructions accompanying the child safety seat for more information.)

Children age one (1) through age three (3), and weighing more than twenty (20) pounds, must be secured in a child safety seat in a forward facing position in the rear seat, if available, or according to the child safety restraint system or vehicle manufacturer's instructions.

Children age four (4) through age eight (8), and measuring less than four feet nine inches (4'9") in height, must be secured in a belt-positioning booster seat system, meeting federal motor vehicle safety standards in the rear seat, if available, or according to the child safety restraint system or vehicle manufacturer's instructions. (Note: If the child is not between age four (4) and age eight (8), but is less than four feet nine inches (4'9") in height, he/she must still use a seat belt system meeting federal motor vehicle safety standards.)

Children age nine (9) through age twelve (12), or any child through twelve (12) years of age, measuring four feet nine inches (4'9") or more in height, must be secured in a seat belt system. It is recommended that any such child be placed in the rear seat, if available. (Note: If the child is not between age nine (9) and age twelve (12), but is four feet nine inches (4'9") or more in height, he/she must still use a seat belt system meeting federal motor vehicle safety standards.)

Children age thirteen (13) through age fifteen (15) must be secured by using a passenger restraint system, including safety belts, meeting federal motor vehicle safety standards. Provision is made for the transportation of children in medically prescribed modified child restraints. A copy of Doctor's prescription is to be carried in the vehicle utilizing the modified child restraint at all times.

Children under age sixteen (16), the driver of the car is responsible for making sure that children under age sixteen (16) are properly restrained and may be charged and fined $50.00 for violation of the law. If the child's parent or legal guardian is present in the car but not driving, the parent or legal guardian is responsible for making sure that the child is properly transported and may be fined for non-compliance.

9. What is a graduated license?

To find out more about this license, please visit the Homeland Security Graduated Driver License page.

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1. When are property tax bills mailed out?

Usually late September or Early October of each year. Property tax bills are mailed to the owner of record (as of January 1st). If a deed change occurs after the first of the year, a tax bill is mailed to the new owner of the property as a courtesy. New owners should contact their title company or review their closing statement to determine who is responsible for paying the taxes. Payment of property tax depends on when the property is transferred. Unpaid taxes continue to accrue against the property.

2. Are tax notices mailed to my mortgage company?

City Tax notices are only mailed to mortgage companies upon their written request. Requests shall be sent to Tax Collector Bev Holloway at address PO Box 328, Collierville, TN 38017.

3. What time of year are property taxes due?

Taxes are due and payable from October 1st through February 28th.

4. Are partial payments accepted for my taxes?

NO partial payments are accepted. Tax amount MUST be paid in full.

5. What happens if I miss the tax payment deadline?

From the first day of each month beginning March 1st, interest and penalty of 1.5 percent per month (18 percent annually) is added to your tax amount. If the Post Office fails to postmark your payment by the dates due, it is considered a late payment. This applies even if you mail your payment on time. For mail-in payments, office meter dates are not accepted.

6. What time period do my annual taxes cover?

The taxes that become payable October 1st cover the current calendar year.

7. Where can my city property tax bill be paid? Can I pay online?

You may pay your city property tax bill in person at the Piperton City Administration Office located at 3725 Highway 196, Suite B in Piperton. Our office hours are 8:30 a.m. - 4:30 p.m. Monday through Friday. You may also mail in your payment to PO Box 328, Collierville, TN 38017.

At this time, we are NOT equipped to accept online payments. We apologize for the inconvenience.

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1. What are the fees to establish water, sewer, and garbage?

Residential: A $100 Establishment Fee (non-refundable) is required for water service for all residential customers. Commercial: A $150 Establishment Fee (non-refundable) is required for water service for all commercial customers. No deposit required for sewer or garbage.

2. What do I need to bring to establish water service?

2 forms of identification
Close relative's name and address
Check or cash for payment of fees

3. If I apply for water service today, when will it be turned on?

Services are typically connected by the end of the next business day.

4. What happens if my water is disconnected for non-payment?

If payment is received by 3:00 pm the same day the water is disconnected, water will be reconnected the same day. Payments received after 3:00 pm will be reconnected the next business day. Payment must be made in full by cash or money order, including any late charges and reconnect fees.

5. How can I pay my water bill?

In person: 3725 Hwy 196, Ste B, Piperton TN 38017
By Mail: PO Box 328, Collierville TN 38027
24 hour drop box 3725 Hwy 196, Ste B, Piperton TN 38017 (window to left of front door).
Direct Debit: Signed Authorization Agreement and copy of voided check required. Payments are deducted on the 10th each month. Agreement form may be requested at City Admin Office or by using the following Bank Authorization.
You may also pay online by clicking here.

6. How do I cancel my existing water/sewer/garbage service?

Please contact our office during regular business hours to notify us of the date to cancel and your forwarding address for final billing and the return of any deposit.

7. What day is garbage collection?

Garbage collection is on Friday, unless collection day falls on or after one of the following holidays: New Year’s Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. In that case, pickup will be on Saturday. If you are not sure if the holiday will effect collection, please call the public works dept. at 901-853-4830 x1.

8. What if I need an additional cart for garbage/yard waste/recycling?

An additional cart is available for garbage, yard waste and/or recycling for $3.74 per cart, per month. Please call 901-853-4830 x1 or email your request to ccannon@pipertontn.com.

9. What if my garbage/yard waste/recycle is not collected?

Please contact the admin office as soon as you are able at 901-853-4830 x1. You can leave a message or send an email to ccannon@pipertontn.com if it is after hours. Do not contact Waste Connections directly. Please leave the cart at the road until it is collected. If not collected within 1-2 business days, please call the Piperton Admin Office again.

10. What if the alarm sounds on my decentralized sewer system?

Silence the alarm on the system. During business hours, please call 901-853-4830 x1. After business hours, please call (901) 316-8726.

11. When are backflow reports due?

Backflow reports (if applicable to your property) are due no later than May 31st each year. You may download the form here: Backflow Test and Maintenance Report